[Feature update] Sign-out notification

by Hone Mobile | 10 February 2016

Tom is a IT manager for manufacturing company from city near CN Tower. Tom is one of my best customers who gave me product feedbacks and feature idea. Last week we have exchanged couple of emails and bounce off new ideas, he mentioned about a challenges he has. Frequently, he bring external subject experts to solve his challenges e.g. Exchange Server , fiber cabling or even manufacturing robots. Usually those jobs takes long time to finish and so he usually connect the visiting external subject expert to the owner of the project. But he needs to make sure whether the experts finished his work and signed out facility safely before he wrap up the day. As it is large facility, there are chance the external experts might be forgotten, lost the way or worst.

I was thinking about this problem to solve with SignIn+ app and I suggest adding e-escort between the visitor and hosting employee to solve his problem. But he pointed out that that approach may not work always and he wants to solve 99% of case while does not introduce new complexity. He needs a simple, robust and integrated solution with existing work environment.

Existing options were

Ask receptionist and security
Lookup Visitor Signin/out log book
Call/message the visiting experts or project owner

There are better ways than asking someone or waste time to read visitor log book. So we start trying out, Signin+ cloud notification, it could send the Sign-out notification to hosting employee. Notification can be a email, Text message, push notification or Slack message. Now Tom just need to open his company email to easily find whether his visitor has signed out or still inside facility.

Now I am waiting the feedbacks whether he need further improvement. (e.g. alert if visitor didn’t checkout by 5pm? )

Even good thing is there is no learning time to use this service, everyone already know how to use it.

P.S. ) By the way, Even companies in my town – Silicon Valley, there are some old style company breaching their partner’s trade secret by allowing competitors to see the partner’s visiting history.